Revitalizing Guest Wellness with APIs in the Hospitality Industry

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The hospitality sector has long stood at the crossroads of tradition and innovation, constantly adapting to the ebb and flow of guest expectations. In the wake of a global health crisis, wellness has surged to the forefront of this evolution, becoming a key differentiator in guest experiences. Meredith Pittman's insightful article, "Wellness…

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ChatGPT Plugins Meet Hotels (and their clients)

Here is a short video of Poly API enabling OpenAI #ChatGPT working with Oracle Hospitality Opera Cloud and Twilio. Lots of learnings are being uncovered in getting these systems working together. Will share those in future posts. At this point I can say with confidence that most enterprise APIs will need modifications to be usable by AI. Additionally, I have discovered that the most interesting add-ons will likely include capabilities beyond their core service. More to come…

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